Return window

Eligible return requests must be submitted within 30 days of delivery. Items must be unworn, unwashed, unaltered, free of stains or fragrance, and returned with original tags and packaging where applicable.

Non-returnable items

Final-sale items, gift cards, personalized or altered items, items with removed hygiene seals, and items marked non-returnable at purchase are not eligible unless they arrived damaged or incorrect.

Starting a return

Submit a request through our Return Request page using the order number and checkout email. Do not send items back before receiving return instructions.

Refunds

Approved refunds are issued to the original payment method. After approval, processing can take 5–10 business days, and your bank or card issuer may require additional time to post the credit. Original shipping charges are non-refundable unless required by law or the return is due to our error.

Damaged or incorrect items

Contact us promptly with the order number, a description of the issue, and clear photos where relevant so we can review the problem.